DEGREES, CERTIFICATES, LICENSES AND PROFESSIONAL TRAINING
Real Estate Broker License, California Department of Real Estate, 2012
Real Estate Trainer Certificate, CAR, Pro Standards Trainer for Ethics and Arbitration, 2010
Mediation Certificate, Straus Institute for Dispute Resolution, Pepperdine Law School, 2002
Real Estate Sales License, California Department of Real Estate, 1997
A.B. in English, Occidental College, Los Angeles, graduated cum laude, 1994
Paralegal Certificate, ABA Approved Program, Pasadena City College, 1988
REAL ESTATE AND LEGAL CAREER HISTORY
Deasy Penner Podley, previously, Podley Properties, 2008 to the present (Top Ten Agent)
Realtor Professional, Consistent Top Producer and Circle of Excellence
Resolve It! Mediation, 2005 to present (Top Recognized Mediator)
Private Mediator, Real Estate Negotiator and Dispute Resolution Consultant
CENTURY 21 Ludecke, 2006 to 2008 (#2 Office Agent)
Realtor Professional, Consistent Top Producer and Centurion Agent
CENTURY 21 Adams & Barnes, 1997 to 2006 (#1 Office Team)
Realtor Professional, Consistent Top Producer and Centurion Agent
Collins, Collins, Muir and Traver, 1988 to 1998
Litigation Paralegal in Contract Law, Premises Liability, Construction Defect
LEADERSHIP, MEMBERSHIPS AND AWARDS
Arcadia Association of Realtors, 2019 REALTOR of the Year
Arcadia Association of Realtors, 2018 Board President
Arcadia Association of Realtors, 2016 Volunteer of the Year Award
National Association of Realtors, Member, 1997 to present
California Association of Realtors, Member since 1997, and CAR Director from 2011 to 2019
California Association of Realtors, Regional Rep. for Pro Standards Committee 2013 to 2015
California Association of Realtors, Member Pro Standards, Membership and Risk Management Committees
California Association of Realtors, approved Mediator, Arbitrator and Ombudsman
Arcadia Association of Realtors, President, REALTOR’s E4C, Inc., 501 (c) (3) non-profit corporation, 2017
Arcadia Association of Realtors. Member Budget and Finance Committee, 2016 to present
Arcadia Association of Realtors, Board of Directors, Director: 2003, 2004, 2011 to 2015, 2017 to 2019, 2021
Arcadia Association of Realtors, approved Mediator and Arbitrator
Arcadia Association of Realtors, Member and CRMLS Member 1997 to present
Arcadia Association of Realtors, Mediation Workshop Group, Chairman 2005 to present
Arcadia Association of Realtors, Grievance Committee, Chairman 2009 to 2017, 2019 to present
Arcadia Association of Realtors, Events for Charity Committee, Member 1998 to present
Arcadia Association of Realtors, Professional Standards Committee, Member 2004 to 2008
Arcadia Association of Realtors, Grievance Committee, Member 1999 to 2003
Pasadena-Foothills Association of Realtors, Member, 2009 to present
Pasadena-Foothills Association of Realtors, approved Mediator and Arbitrator
Association for Conflict Resolution, Washington, D.C., Practitioner Member
Southern California Mediation Association, Member
Monrovia Historic Preservation Group, Sponsor Member
Friends of The Monrovia Public Library, Member
The Huntington Library and Gardens, Member 2013 to 2017
Pasadena Humane Society, Member
TASK FORCE AND FOCUS GROUP ASSIGNMENTS
Arcadia Association of Realtors, Selection Committee for CAR Directors, 2017, 2018, 2019, 2020
Arcadia Association of Realtors, Board CEO Compensation Review Panel, 2017 and 2018
Arcadia Association of Realtors, Budget and Finance Committee, Reserve Policy Task Force, 2016
Arcadia Association of Realtors, Disciplinary Complaint Procedure Review, Task Force Chair, 2015
Arcadia Association of Realtors, AAR/PFAR Merger Task Force, 2014 and 2015
Arcadia Association of Realtors, Business Travel Policy Task Force, 2014 and 2016
Arcadia Association of Realtors, Nominating Committee for Board of Directors, 2008, 2012, 2018, 2019
Arcadia Association of Realtors, Membership Benefits Review Task Force, 2012
Arcadia Association of Realtors, Strategic Plan for Pro Standards, Task Force Chair, 2012 and 2015
Arcadia Association of Realtors, Professional Standards/Ethics Review Committee, 2008
Arcadia Association of Realtors, Strategic Planning Committee, 2005, 2011, 2015, 2018, and 2020
Arcadia Association of Realtors, AAR and PFAR Joint Conflict Resolution Task Force, 2005
Arcadia Association of Realtors, Bylaws Review Task Force, 2004
California Association of Realtors, General Forms Review and Comment, 2009 and 2011
California Association of Realtors, Discussion of Notice of Dispute, Focus Group, 2006 to 2007
Podley Properties, Hosting CAR Representatives One-Day Shadowing Program, 2011 and 2015
CONTINUING EDUCATION AND TRAINING
2010 to present CAR, Train the Trainer, Leadership Training
1998 to present Real Estate and Broker License Continuing Education
2010 to 2019 PFAR, Leadership Training
1997 to present CAR, Annual Grievance and Professional Standards Training
2002 and 2014 Mediation Training and Mediating the Residential Purchase Contract
June 2014 Mediating the Litigated Case, Straus Institute, Pepperdine Law School
2011 to 2013 Informal Neurolinguistic Coursework, Communication in Leadership
2012, 2016, 2020 Other Education and Continuing Education for Broker’s License
2011 to present AAR, Parliamentary Procedure Training
December 2008 Leadership in Diversity Training
Feb to April 2006 Dispute Resolution in Couples Counseling, Private Internship/Training
ETHICS AND DISPUTE RESOLUTION TRAINING CONDUCTED
2010 to present Pro Standards Ethics Training for new Realtors at AAR Orientation
November 2014 How to Apply the Code of Ethics to the Daily Business of Real Estate, AAR
2011 to 2014 Pro Standards Training, Professional Standards Committees and BOD
2012 to 2014 Dispute Resolution Training for Agents, Podley Properties Offices
2011 to 2014 Mediation Training 101 and 201, Podley Properties, Pasadena Office
February 2006 Use of Language in Mediation: Phrases and Questions to get to the “Heart” of the Matter, Arcadia Association of Realtors
January 2006 Use of Language in Mediation: Metaphor in Mediation, AAR
CONSUMER MEDIATION PANEL/REAL ESTATE SEMINARS/ DIVORCE WORKSHOPS
2016 to 2018 Women in Divorce Seminar/Workshop, Trainer, South Pasadena
2016 to present Mediator, California Association of Realtors Consumer Mediation Panel
April 05 and Oct. 04 First-Time Homebuyers’ Seminar, Citibank, Monrovia, CA
2011 to present Ombudsman, CAR Ombudsman Program
GUEST SPEAKER FORUMS
October 2018 Realtor Training in Ethics and Professional Standards, Long Dragon Realty
September 2016 Distinguished Speakers, Code of Ethics, Arcadia Association of Realtors
April 2016 Top Producer Panel Forum, Arcadia Association of Realtors
2009 to 2017 Mediation/Arbitration Presentation to Agents at Podley Properties, Pasadena
April 2008 Arbitration Demonstration Panel, CAR Headquarters, Los Angeles
September 2006 Mediation In Today’s World, Kiwanis Club, Sierra Madre
REAL ESTATE CAREER HISTORY
1997 TO THE PRESENT
Selling and leasing homes throughout the San Gabriel Valley and outside areas.
TYPES OF PROPERTIES
Large and small single family residences, vintage, character and contemporary homes, hillside and view properties, horse ranch estates, income and multi-family properties, new homes, apartment buildings, condominiums, townhomes, PUD’s, mobile homes and land. Several of the older homes qualified for the Mills Act, giving homeowners a significant property tax reduction.
ARCHITECTURAL STYLES
A-Frame, Bungalow, Cape Cod, Colonial, Contemporary, Craftsman, Cottage, English Cottage, Mid-Century Modern, Queen Anne Cottage, Pueblo Revival, Spanish, Traditional, Transitional, Tudor, Victorian Cottage and Victorian Estate.
PRICE RANGES
Properties sold and leased ranging from $10,000 to $2,350,000.
AREAS AND NEIGHBORHOODS REPRESENTED
Pasadena, Monrovia, Arcadia, La Canada, Altadena, Bradbury, Temple City, Glendora, Sierra Madre, San Gabriel, Alhambra, South Pasadena, Woodland Hills, Chino Hills, Upland, Ontario, Claremont, Diamond Bar, Montebello, Azusa, Whittier, Perris, El Monte, Duarte, San Dimas, La Verne, Covina, West Covina, Hollywood, Granada Hills, Norwalk and Los Angeles.
BANK REPRESENTATION
Previously represented REO (Bank Repossessions) properties for Countrywide. The assignment began with preparing the BPO (Broker Price Opinion) for the bank’s review. Upon assignment of the listing, my duties included monitoring the property and processing the file. Some files started with the eviction process and establishing the utilities, and then on to scheduling any clean up and necessary repairs. Once the property was ready, it went on the MLS and was marketed for sale. Upon receiving an offer, I was able to negotiate the offer and work with the other agent to successfully close the escrow.
SHORT SALES
More recently, I have represented many short sales and pre-foreclosure sales with a 99% success rate. These distress sales took from 45 days to over a year to close, requiring a tremendous amount of patience and follow-up. I have represented both sellers and buyers in closing short sales. I understand the system and the process.
EXPERT WITNESS REPORTS AND TESTIMONY
In 2012 I was retained to prepare an expert witness evaluation and report for the rental value of a $3 million property in Pasadena. This involved researching and extrapolating data to prepare a detailed analysis and report, and to serve as an expert witness if called to trial.
PUBLISHED BOOK REVIEW
July 2006 The Weekly, Core Media Publishing
Stacy D. Phillips, Divorce: It’s All About Control
PUBLISHED ARTICLES AND INTRODUCTIONS FOR THE AAR REALTOR MAGAZINE
2012 to 2020 Welcome to the Grievance Committee
June 2018 AAR President’s Mid-Year Report
July 2017 A Highlight on Grievance
Nov. 2011 Do You Treat All Parties Honestly?
April 2011 A Warm Welcome to the 2011 Grievance Committee,
March 2010 Welcome to the 2010 Grievance Committee
June 2009 A Quick Look at the Code of Ethics
April 2009 The Difference Between Grievance and Arbitration
May 2004 Seller’s Agent Etiquette
April 2004 Buyer’s Agent Etiquette
CAR AND REALTOR ASSOCIATIONS – MEDIATION
2002 to present Buyer and seller disputes and Realtor commission disputes for procuring cause. 99% success rate of settlement. Dispute amounts ranging from $1,500 to $2,000,000.
CAR AND REALTOR ASSOCIATIONS – ARBITRATION
2002 to present Presiding Officer or panelist in tribunal for procuring cause commission dispute hearings between Realtors of different Associations. Dispute amounts ranged from $1,000 to $55,000. The hearing panel has full discretion to evaluate the evidence and to render a peer judgment monetary award.
CAR OMBUDSMAN
2011 to present Resolving disputes between Realtors and members of the public.
RESOLVE IT! MEDIATION FOR REAL ESTATE DISPUTES
2005 to present Private Mediator in real estate disputes between sellers, buyers, Realtors, contractors, family members and divorcing parties. Actual dispute amounts ranging from $1,000 to $1,000,000, with a 98% success rate.
Realtor and Buyer/Seller commission disputes; Buyer and Seller deposit disputes and cancelled contracts; and Buyer and Seller disputes regarding disclosure of property condition, including the following:
CORE MEDIA PUBLISHING
The Monrovia Weekly, The Sierra Madre Weekly, The Arcadia Weekly, and Pasadena Independent – for over two years I wrote a weekly dispute resolution question and answer newspaper column as follows:
Feb 09, 2006 Barking Dogs
Feb 16, 2006 Construction Noise Feb 23, 2006 Buying The Neighbor’s House Mar 02, 2006 Thy Neighbor’s Fence Mar 09, 2006 The Bad Roommate Mar 16, 2006 Buying With A Grandparent Mar 23, 2006 Neighbor’s Tree Roots Mar 30, 2006 Realtor’s Family Dilemma Apr 06, 2006 Another Day, Another Fence Apr 13, 2006 Small Repairs For Large Returns Apr 20, 2006 Realtor Dispute With Licensee Apr 27, 2006 Landlord Tenant Dispute May 04, 2006 Outcome of Dog Dispute May 11, 2006 Parents and Property Tax Transfers May 18, 2006 Inheritance Dispute May 25, 2006 More Property Tax Transfers June 01, 2006 Neighborhood Noise Dispute June 08, 2006 Reverse Mortgage June 15, 2006 Sister as Co-Signer June 22, 2006 Family Conflict Over House June 29, 2006 Driveway Dispute July 06, 2006 Walkway Worry July 13, 2006 Choosing A Realtor July 20, 2006 Office Distractions July 27, 2006 Shared Driveway Aug 03, 2006 Improving Credit Scores Aug 10, 2006 Communication Mistakes Aug 17, 2006 Business Dispute Aug 25, 2006 Telephone-Communication Aug 31, 2006 New Neighbor Dispute Sep. 07, 2006 Business Agreement Breach Sep 14, 2006 Choosing a Mediator Sep 21, 2006 Open House Protocol Sep 28, 2006 Procuring Cause Dispute Oct 05, 2006 Timing is Everything Oct 12, 2006 More About Bad Timing Oct 19, 2006 Weekend in Vegas Oct 26, 2006 Lender Fraud in Real Estate Nov 02, 2006 To Buy or Not To Buy Nov 09, 2006 Coyote Problem Nov 16, 2006 Ask the Right Person Nov 23, 2006 Home Buyers Beware Nov 30, 2006 Location, Location, Location Dec 07, 2006 Tax Lien from Trust Sale Dec 14, 2006 Talking About Money Dec 21, 2006 Avoiding Agency Conflicts Dec 28, 2006 Landlord Dilemma Jan 04, 2007 New Year’s Resolution Jan 11, 2007 Request Denied Jan 18, 2007 Stolen Ring Jan 25, 2007 Buyer’s Complaint Feb 01, 2007 Disagreement Over Flooring Feb 08, 2007 Wife Seeing Red Feb 15, 2007 Remodel or Purchase? Feb 22, 2007 Mad at the Contractor Mar 01, 2007 My House Won’t Sell |
Mar 08, 2007 Remodeling a Fixer
Mar 15, 2007 Tenant Late on Rent Mar 22, 2007 Neighbor’s House Robbed Mar 29, 2007 Mad at Painter Apr 05, 2007 Brother Needs Money Apr 12, 2007 Tough Negotiating Backfires Apr 19, 2007 Evaluating Vacation Property Apr 26, 2007 Time Management Problem May 03, 2007 Angry Agent May 10, 2007 New Car Conflict May 17, 2007 Avoiding an Argument May 24, 2007 Ask the Right Questions June 01, 2007 Planning a Party June 07, 2007 Hiding Bad Credit June 14, 2007 Confronting the Contractor June 21, 2007 Defective Roof June 28, 2007 Small Claims Award July 05, 2007 Land Survey Surprise July 12, 2007 Negotiating an Expensive Repair July 19, 2007 Husband as Mediator July 26, 2007 Proper Home Pricing Aug 02, 2007 Subprime Lending Aug 09, 2007 Lease or Sale Aug 16, 2007 Preparing a File Aug 23, 2007 Smart Landlady Aug 30, 2007 Payment of Small Claims Award Sept 06, 2007 Contractor Nightmare Sept 13, 2007 Evaluating the Real Estate Market Sept 20, 2007 Buyer and Seller Dispute Sept 27, 2007 Mad at Mom Oct 04, 2007 Deposit Dispute Resolution Oct 11, 2007 Common Real Estate Dispute Oct 18, 2007 Investing in Real Estate Oct 25, 2007 Homeowner’s Financial Troubles Nov 01, 2007 Relocating to Arizona Nov 08, 2007 Finding an Apartment Nov 15, 2007 Lease Agreements Nov 22, 2007 Moving Sale Nov 29, 2007 Holiday Dinner Dec 06, 2007 Short Sale Dec 13, 2007 Christmas Conflict Dec 20, 2007 Difficult Client Dec 27, 2007 Different Types of Dispute Resolution Jan 03, 2008 Defusing A Conflict Jan 10, 2008 Making Sense of the Market Jan 17, 2008 Housing Options for Mom Jan 24, 2008 Reasons To Buy or Sell Jan 31, 2008 Difficult Landlord Feb 07, 2008 Short Sale Frustration Feb 14, 2008 Adjustable Rate Nightmare Feb 21, 2008 Mom’s Property Tax Mar 13, 2008 Buyer’s Affordability Index Mar 27, 2008 Deposit Dispute Apr 03, 2008 Inconsiderate Neighbor Apr 10, 2008 More Parking Problems |